GRS Fleet Telematics

Field service fleets

Fleet tracking for field-service and mobile engineering.

Dispatch the nearest engineer, prove arrival times, reduce wasted journeys and protect tool-laden vehicles across the UK and France.

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Field-service engineer arriving at a building with a tool case.

What field-service fleets need

Field-service operations live or die on engineer location, response time and proof of attendance. GRS combines live tracking, geofences on customer sites and driver behaviour scoring so operations can dispatch effectively and demonstrate SLA compliance.

Where field-service fleets struggle

  • Engineer location

    Without live location, dispatch wastes journeys and customer calls.

  • Proof of attendance

    Customers and contracts demand evidence of arrival and time on site.

  • Driver risk

    Pressure to keep pace creates speeding and harsh-event risk.

  • Utilisation

    Underused vehicles erode service margin.

  • Tool exposure

    Vans loaded with stock and tools are theft targets out of hours.

  • Multi-region

    UK and France engineers need one operational view.

How GRS helps field-service fleets

  • Live dispatch view

    See the nearest available engineer in real time.

  • Customer-site geofences

    Entry, exit and dwell alerts feed proof of attendance.

  • Behaviour scoring

    Speeding, braking and cornering scoring supports coaching.

  • Mobile platform

    Field managers and drivers use iOS and Android apps.

  • Per-vehicle upgrades

    Add Shield on tool-laden vans without changing every vehicle.

  • UK and France

    One platform across both markets, supported by GRS.

Recommended packages

Field-service fleets typically start on Track. Add Shield on tool-laden vans, Vision on routes with claims exposure.

Track

Baseline for engineer dispatch and proof of attendance.

Shield

For tool-laden vans with overnight theft risk.

Vision

For routes with high incident or claims exposure.

Vision AI

For long-shift or higher-risk driving.

Relevant products

Frequently asked

Questions, answered.

Which package fits field service?
Most field-service fleets start on Track to dispatch the nearest engineer and prove arrival. Add Shield where vehicles carry high-value tools or stock.
Can GRS show arrival times to customers?
GRS supports proof of attendance through location and geofence data. Customer-facing notifications depend on the fleet's own workflow.
Does GRS work for engineers in the UK and France?
Yes. One platform across both markets, supported by GRS.

Talk to GRS

Dispatch faster and prove attendance with GRS.

Book a demo or view package pricing.

Book a demoView pricing