Stolen vehicle recovery

Stolen vehicle recovery support for protected fleet vehicles.

Shield, Vision and Vision AI vehicles include a recovery workflow operated by the GRS team. Live tracking and a hidden backup tracker keep eyes on the vehicle when theft happens.

Recovered vehicle secured on a flatbed recovery truck.

What stolen vehicle recovery covers

Stolen vehicle recovery is the workflow that runs after a fleet vehicle is taken. GRS combines a primary tracker, a hidden backup tracker and a recovery team that works the incident with the fleet and the police until the vehicle is located.

91% stolen vehicle recovery rate. Based on a 2025 GRS dataset of 1,700 protected vehicles. Recovery outcomes vary by incident, vehicle, location, response time and police/recovery-agent availability.

Based on 1,700 GRS-protected vehicles in 2025.

From incident to recovery

Recovery workflow

From incident to recovery.

  1. 01

    Incident

    Vehicle is taken or moved against geofence and behaviour rules.

  2. 02

    Alert

    Primary tracker silence or tamper triggers an immediate alert.

  3. 03

    Backup

    Hidden backup tracker keeps reporting independently of the primary unit.

  4. 04

    Locate

    GRS recovery support team locates the vehicle from live position data.

  5. 05

    Recover

    GRS works with the police and the fleet to coordinate recovery.

GRS primary GPS tracker hardware unit.

Primary GPS tracker

Hard-wired primary unit, replays the journey if a vehicle is taken.

GRS secondary battery-powered backup tracker hardware unit.

Secondary backup tracker

Battery-powered, fitted out of sight as an independent location source.

What the recovery workflow includes

  • Incident response

    GRS acts on tamper, geofence and behaviour alerts as theft signals.

  • Backup tracker

    Independent location source if the primary unit is removed.

  • Recovery team

    GRS team works the incident with the fleet and the police.

  • Incident reports

    Post-incident reports support insurance and operational review.

  • Security context

    Recovery sits on top of Shield's theft-resilience layers.

  • UK and France

    Recovery support across both markets.

  • Owned hardware

    Trackers stay with the fleet and can be redeployed.

  • Per-vehicle decision

    Recovery support is configured per vehicle, not per fleet.

Where recovery sits

Track

Available

Basic tracking only.

Shield

Recommended

Hidden backup tracker and GRS recovery workflow.

Vision

Included

Includes Shield recovery plus dashcam evidence.

Vision AI

Included

Includes Shield recovery plus AI events.

Recovery support pricing

Recovery support is included with Shield, Vision and Vision AI vehicles. Pricing follows the underlying package, from £7.99 per vehicle/month, excluding VAT.

  • Included with Shield, Vision and Vision AI
  • No separate recovery subscription
  • Owned hardware
  • UK and France coverage

Prices exclude VAT. Final quote depends on hardware mix and vehicle count.

Why fleets add recovery support

  • Faster response when a vehicle is taken.
  • Independent backup tracker survives primary tamper.
  • GRS team owns the recovery workflow.
  • Less internal escalation when incidents happen.
  • Per-vehicle decision so spend matches risk.

Frequently asked

Questions, answered.

Which vehicles get recovery support?
Recovery support is included on Shield, Vision and Vision AI vehicles. Track-only vehicles do not include the recovery workflow.
How does GRS recover stolen vehicles?
GRS combines live data from the primary tracker and the hidden backup tracker with a recovery workflow operated by the GRS team. GRS coordinates with the fleet and the police to locate and recover the vehicle.
What is the GRS recovery rate?
Based on 1,700 GRS-protected vehicles in 2025, GRS supported a 91% stolen vehicle recovery rate.
Does GRS guarantee recovery?
GRS does not guarantee recovery. Outcomes depend on incident type, location, response timing and police capacity.

Stolen vehicle recovery

Protect your high-value fleet vehicles before the next incident.

Book a demo or view package pricing.