FAQ
Clear answers to common fleet tracking questions.
Find practical answers about pricing, tracking, security, recovery, cameras, AI Vision, installation and data protection.
GRS Fleet Telematics provides tracking, security, recovery, dashcam and AI Vision packages for fleets in the UK and France. Pricing starts at £35 hardware and £7.99 per vehicle per month, excluding VAT, with higher packages for theft resilience, video evidence and AI camera support.
Frequently asked
Questions, answered.
How much does GRS cost?
Track starts at £35 hardware and £7.99 per vehicle per month, excluding VAT. Shield, Vision and Vision AI add security, dashcam and AI features at higher package levels.
Do I own the hardware?
Yes. GRS packages are based on owned hardware, helping reduce lifetime cost and making redeployment possible where suitable.
Can packages be mixed?
Yes. A fleet can use different packages for different vehicles depending on risk, camera needs and budget.
What can I see in the platform?
You can see vehicle location, journey history, geofences, driver behaviour, alerts, mileage and reports, depending on package and configuration.
Does it work on mobile?
Yes. Authorised users can access relevant platform information through web and mobile.
What is the recovery rate?
GRS reports a 91% stolen vehicle recovery rate from a 2025 dataset of 1,700 protected vehicles. Outcomes vary by incident and response conditions.
What is Shield?
Shield includes Track plus hidden backup tracking to improve theft resilience and recovery support.
Does GRS install Ghost Immobiliser?
No. GRS does not install Ghost/Autowatch Ghost. Related content is educational only.
What is Vision?
Vision adds standard dashcam evidence to the Shield package.
What is Vision AI?
Vision AI adds AI dashcam capability with driver monitoring and road-facing assistance features where configured.
Is GRS GDPR compliant?
GRS supports GDPR-aware data handling and role-based access. Each customer should maintain its own internal tracking and camera policies.
Who do I contact for support?
Email support@grsft.com or call 0333 000 2055.
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