Existing customer support
Call 0333 000 2055 or email support@grsft.com during UK business hours.
Support
Support for existing GRS fleet customers.
Phone, email and platform access for existing fleet customers. Sales and demo enquiries are routed separately.
Login / platform access
Use the Login link to access the GRS platform with your existing credentials.
Recovery / security incident
Report a stolen vehicle to the police first, then call 0333 000 2055 so the GRS recovery team can act.
Sales / demo enquiries
New fleets and demos go through the demo form, not the support line.
Billing
Billing queries from existing customers go via support@grsft.com.
Partnership
Partner and reseller enquiries go via the contact form, marked as partnership.
Phone
Support email
Address
Mitchell House, Handley,
Southampton SO45 5YH,
United Kingdom.
Frequently asked
Questions, answered.
How do existing GRS customers get support?
Existing customers can call 0333 000 2055 or email support@grsft.com during UK business hours.
Where do I report a stolen vehicle?
Report theft to the police first, then call 0333 000 2055 so the GRS recovery team can act on Shield, Vision and Vision AI vehicles.
Can I log into the platform from here?
Yes. Use the Login link to access the GRS platform with your existing credentials.
New to GRS?